Clinton Water District Terms & Conditions

​The following Terms and Conditions made by the Clinton Water District and filed with the Maine Public Utilities Commission constitutes a contract between the Customer and the Utility.  The Customer agrees to adhere to these Terms and Conditions and to take water only for purposes stated in the application and at the established rates.
DEFINITIONS
The word “Commission” refers to the Maine Public Utilities Commission.
The word "Utility" refers to the Clinton Water District.
The word "Customer" means any person, firm, corporation or governmental division who has applied for and is granted service or who is responsible for payment of the service.
The word "Main" means a water pipe, owned, operated and maintained by the Utility, which is used to transmit or distribute water but is not a water Service Line.
The terms "Service Line" or “Service Pipe” mean the pipe running from the Main to the premises of the Customer.
     1. UTILITY SERVICE AREA.  The Utility is permitted by 2009 Private & Special Law, Chapter 22,
H. P. 959–L. D. 1369, effective September 12, 2009; amending its previous 1945 Charter, Chapter 22; to serve the territory and inhabitants within the boundaries of the Town of Clinton as detailed in Section 1 of the 2009 Law.
     2.  APPLICATION FOR SERVICE.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, the owner or the owner's agent, or the occupant of the establishment to be served may apply for service on forms provided by the Utility Any tenant may become a Customer if the tenant assumes responsibility for future service under the conditions set forth in Title 35-A MRSA §706(2), Chapter 660, Sec. 10(I)(2) of the Commission’s Rules and Regulations, and under Section 11 below.  If a new service connection or other work on the establishment is required, the owner must authorize the Utility to enter the premises to do the necessary work.  
     3.  SEASONAL CUSTOMER.  A seasonal Customer regularly takes service for only a portion of the year from either a summer or year-round main.  A seasonal Customer will be subject to the rules and charges of seasonal rates, if in effect, or of annual rates, if seasonal rates are not in effect. 
     4.  BILLING PROCEDURES.  Minimum meter charges shall be billed quarterly in advance and water used in excess of the minimum for metered service shall be billed quarterly in arrears. The Utility reserves the right to render bills monthly in advance if it so desires.
Public and private fire protection charges shall be billed in advance on a quarterly basis. The Utility reserves the right to bill fire protection charges monthly, semiannually or annually, if it so desires.
Bills may be paid by any Utility-approved payment method, including but not limited to by mail or in person, and must be received at the offices of the Utility or at any designated collection station.  Failure of the Customer to receive his/her bill does not relieve him/her of the obligation of its payment nor for the consequences of non-payment.
     5.  CREDIT AND COLLECTION PROCEDURES.  All credit and collection procedures for both residential and nonresidential Customers will be based upon Chapter 660 and Chapter 870 of the Commission’s Rules and Regulations. The Utility may demand a deposit from a Customer as permitted by Chapter 660.  Pursuant to Chapter 870, the interest rate on Customer deposits shall be the rate set from time to time by the Commission.
     6.  TERMS OF PAYMENT.  Customers are legally obligated to pay for the services they receive.  Bills are payable upon being issued. Failure of the Customer to receive his/her bill does not relieve him/her of the obligation of payment for services received nor for the consequences of non-payment. The due date for payment, in order to avoid the incurrence of late fees or the initiation of collection action, will be no less than 25 days after the bill is mailed or hand delivered. The late payment charge for overdue bills will be no more than the maximum amount allowed under Chapter 870 of the Commission’s Rules and Regulations, to be determined annually.
     7.  CHARGE FOR RETURNED CHECKS.   As provided in Chapter 870 of the Commission’s Rules and Regulations, the Utility may charge the greater of  $5.00 per account to which the check is applied or the amount the bank charges the Utility, not to exceed $15.00 for each check returned for nonpayment by a bank.  If the Utility charges more than $5.00, the Utility shall furnish the customer with proof of the bank charge.
     8.  CHARGES FOR ESTABLISHMENT OF SERVICE.  If it is necessary for the Utility to visit the premises to connect the service, the Utility will charge $43.00 during the normal business hours of 7:30 a.m. to 4:00 p.m., Monday through Friday.  During other than normal business hours, the charge will be $130.00 unless the service is performed on a holiday, when the charge will be $200.00.
     9.  CHARGES FOR RESTORATION/RECONNECTION OF SERVICE.  The Utility will charge a Customer a reconnection fee for restoration of service at the Customer’s premises, if service was disconnected for any reason allowable under Chapter 660 of the Commission’s Rules and Regulations and/or under these Terms and Conditions, including but not limited to at the Customer’s request.  The charge will be $43.00 during the normal business hours of 7:30 a.m. to 4:00 p.m., Monday through Friday.  During other than normal business hours, the charge will be $130.00 unless the service is performed on a holiday, when the charge will be $200.00.
     10.  COLLECTION TRIP FEE.  If Utility personnel visit the Customer’s premises to disconnect service for non-payment and in lieu of actual disconnection the Customer pays or makes a payment arrangement for the entire past due balance, the Utility will charge a collection fee of $25.00, as permitted in Chapter 660 of the Commission’s Rules and Regulations.
     11. DISCONNECTION OF LEASED OR RENTED PROPERTY.   Before disconnecting a leased or rented residential property, the Utility shall comply with the required notice requirements contained in Chapter 660 of the Commission’s Rules and Regulations, and must offer the tenant the right to take responsibility for future payments.
Leased or Rented Single-meter, Multi-unit Residential Property:  Pursuant to Chapter 660, in addition to the above, before disconnecting a leased or rented single-meter, multi-unit residential property, the Utility shall:
          a. Apply any existing deposit to the current account balance, and
          b. Assess, against the landlord, a collection fee of $110.00 in addition to any applicable reconnection fee set forth in Section 9 of these Terms and Conditions.
At its discretion, the Utility may separately meter or cause to be separately metered, at the landlord’s expense, each dwelling unit within the property.
     12. CHARGES FOR REMOVAL OF SNOW, ICE, OR OTHER OBSTACLES DURING DISCONNECTIONS REQUESTED BY THE CUSTOMER.  The Customer will be responsible for clearing snow, ice, or any obstacles to the shut-off valve and/or meter when requesting a disconnection.  If the Customer does not fulfill this responsibility and the Utility must clear the area to perform the requested disconnection, the Utility will charge the Customer at the following rates: $ 43.00 per man-hour during the normal business hours of 7:30 a.m. to 4:00 p.m., Monday through Friday. During holidays and other than normal business hours, the charge will be based upon the below listed schedule. In all cases, the Customer will be charged the cost of equipment rental, if applicable. If the disconnection request relates to a damaged water meter, the trip rates below will not apply. Instead, the total hours and equipment rental charges incurred for this section will be added to the charges for the repair or replacement of the damaged meter and calculated together.
Trip rates during holidays and other than normal business hours (other than for damaged meters):

Non-Holiday Services: $130.00 for the first hour, with each additional hour @ $43.00.
Holiday Services: $200.00 for the first hour, with each additional hour @ $78.00.
     13.  ACCESS TO PREMISES Pursuant to Chapter 620 of the Commission’s Rules and Regulations, as a condition of service, Customers shall provide access for Utility employees with proper identification to all premises supplied with water, at all reasonable hours, to permit the inspection of plumbing and fixtures; to set, remove or read meters; to ascertain the amount of water used and manner of use; and to enforce these Terms and Conditions.
     14. DISCONNECTION PROCESS FOR OVERDUE COMBINED WATER AND SEWER BALANCES.  Pursuant to Title 35-A MRSA §6111-C and Chapter 660 of the Commission’s Rules and Regulations (Chapter 660), the Utility may disconnect water service to Customers receiving sewer service for non-payment of an undisputed balance, if the Total Amount Overdue is more than $100.00 or over ninety days old, or if the Utility bills 4 times a year or less, unless the limitation in Section 14.5 is applicable.
     14.1 Definitions.
Total Account Balance means the total water and sewer amount owed by a Customer that has been properly billed.
Total Amount Overdue means the total water and sewer amount billed to a Customer that has not been paid by the due date of the bill or by a date otherwise agreed upon by the Utility and the Customer.  Disputed amounts and fees and charges for estimated sewer service usage will not be included in the Total Amount Overdue.
     14.2 Billing.  Bills for the Utility shall be issued in accordance with Chapter 660 with Section 4 of these Terms and Conditions.
     14.3 Disconnection and Reconnection.  A 14 day disconnection notice shall be issued when a Customer does not pay or make a payment arrangement on an undisputed balance, and the Total Amount Overdue is consistent with the requirement in Chapter 660.
     14.4 Collection Action.  Subsequent collection actions, including disconnection and reconnection, shall be in accordance with Chapter 660 and with these Terms and Conditions.

     14.5 Limitation for Multiunit Rental Facilities of Greater than Two Units.  Pursuant to
35-A MRSA §6111-C, the Utility may not disconnect water service for non-payment of sewer service to a multiunit rental facility greater than two units, unless the owner of the facility occupies a unit that would be subject to the disconnection, or unless the Utility has a Charter provision enacted prior to August 1, 2010, establishing the authority for such disconnection.  
     14.6 Payment Allocation.  Pursuant to Chapter 660, when a Utility receives a partial payment, the Utility must first apply the payment to the oldest basic service balance due, no matter if water or sewer, unless instructions from the Customer, a disputed bill, or a payment arrangement requires otherwise. After all basic service balances due have been paid, unused payment amounts may be applied to non-basic service, unless otherwise stipulated.
     14.7 Payment Arrangement.  The Utility shall continue to serve a Customer who cannot pay the Total Account Balance, provided satisfactory payment arrangements are made in accordance with Chapter 660 and with these Terms and Conditions.
     14.8 Dispute Resolution.  The Utility shall resolve disputes, if applicable, in accordance with Chapter 660.
     14.9 Annual Filings.  The Utility shall annually file a disconnection report with the Commission as specified in Title 35-A MRSA §6111-C and in Chapter 660.
     14.10 Assistance Programs.  Pursuant to Title 35-A MRSA §6111-C and to Chapter 660, the Utility shall provide financial assistance information to Customers who are in imminent threat of disconnection, including but not limited to 2-1-1, the Department of Health and Human Services, the Community Action Agencies, and local Town or City Government.                         
     15.  ABATEMENT POLICY.  The Utility will abate water for a residential Customer under the below-listed conditions. It is solely the decision of the Utility as to whether these conditions have been met:
A leak or break occurred at the Customer’s premises not resulting from Customer negligence; and
The leak or break was repaired or the water was shut off while awaiting repair within a reasonable time; and
The Customer requested the abatement within a month of occurrence; and
The Customer has had an account at this location for at least four prior billing periods; and
No previous abatements within the past five years have been granted by the Utility for this Customer at any location.
If the Customer is granted the abatement under the above specified conditions, the Utility will compare the water usage above the minimum for the bill in question to the average water usage above the minimum for the most recent four consecutive billing periods. The abatement will be calculated at 50% of the cost of the overage, using the rates on the abated bill.
     16.  SERVICE INTERRUPTION.  As specified in Chapter 660 of the Commission’s Rules and Regulations, the Utility will provide reasonable notice of any planned shut-off to affected Customers.  If the interruption is expected to last more than 5 hours or to affect more than 10 Customers or a single commercial Customer on a dedicated line, notice will be given at least twenty-four hours in advance of the interruption of service.  The Utility will notify the Customers, when practicable, of the cause and duration of any unplanned shut-off.  Pursuant to Chapter 620, if a Customer requests, the Utility will make a pro rata reduction in the Customer’s minimum bill if service is interrupted for longer than forty-eight hours and the interruption is not due to negligence or improper care of equipment by the Customer.
     17.  UNAUTHORIZED USE OF WATER.  No Customer shall supply water to another nor use it for any purposes not mentioned in his/her application without Utility approval.  No Customer or his agent shall obtain water from any hydrant or other fixture of the Utility without the previous consent of the Utility.  No Customer or his agent shall bypass any meter, nor restore service without Utility authorization, nor unreasonably interfere with Utility service nor otherwise take action to prevent the proper metering of water consumed by the Customer.  In the event of the discovery of such unauthorized use of water, the Customer shall be immediately disconnected, pursuant to Chapter 660. In addition, the Utility shall be entitled to bill and recover from the Customer or responsible person the cost of the estimated amount of water consumed, based on the Utility’s approved rates, plus interest at an annual rate of 5%. Where the unauthorized use of water has occurred, the Utility may also assess the Customer or responsible person a fee of $43.00 per hour, with a minimum of one hour, for each service visit to the Customer’s premises necessary to investigate and address the unauthorized use of water, including removing the meter bypass, taking measures to prevent further diversion of water, and verifying that corrective measures have been taken and maintained.  For service visits that occur during other than normal business hours, the fee will be $100.00.  In no case shall the total of such hourly fees exceed $100.00. In addition, pursuant to Title 35-A MRSA §2706 as amended or replaced, the Customer or person responsible for the unauthorized use may be liable in a civil action to the Utility for all other reasonable costs to the Utility, including attorney’s fees, costs of undertaking and completing the investigation resulting in the determination of liability, and for a civil penalty not to exceed twenty five hundred dollars ($2,500.00), due and payable to the Utility for each violation.
     18.  NO TAMPERING WITH UTILITY PROPERTY.  No person may tamper with Utility property.  No valve, valve sealing mechanism, meter, shutoff, hydrant or standpipe that is the property of the Utility shall be opened or closed or otherwise operated, modified, or removed by other than persons authorized by the Utility. Tampering will subject a Customer or other responsible party to the same charges and actions outlined in Section 17, entitled Unauthorized Use of Water. In addition, in the event of such tampering, the responsible party may be subject to a civil action,  pursuant to Title 35-A MRSA §2707, as amended or replaced.
     19.  MAINTENANCE OF PLUMBING.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, a Customer must maintain the plumbing and fixtures within his/her own premises in good repair and protect them from freezing or from heat damage.  If damage does occur, the Customer is liable for any expenses incurred.
     20.  LIABILITY.  The Utility will only be liable for any damages arising from claims to the extent liability is expressly provided in the Maine Tort Claims Act, as set forth in Title 14 MRSA, Chapter 741.  The Utility will not be responsible for any damages caused by discolored water, and makes no representations or warranties, expressed or implied, about the suitability of any water provided by the Utility for any particular purpose.
     21.  CROSS CONNECTIONS.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, no cross connection between the public water supply system and any other supply will be allowed unless properly protected, based upon the Maine Cross Connection Control Rules and the Maine Internal Plumbing Code.  No new cross connection may be installed without the express, written approval of the Utility.  In addition, no connection will be permitted capable of causing back flow, including back siphonage or back pressure, between the public water supply system and any plumbing fixture, device or appliance, or between any waste outlet or pipe having direct connection to waste drains.  If the owner of such a connection fails or refuses to break or properly protect the connection within a time limit specified by the Utility, the Utility may disconnect the service according to Chapter 660 of the Commission’s Rules and Regulations.  The Utility’s Cross Connection Control Program is on file at the Utility office.
     22. BACKFLOW-PREVENTION DEVICE TESTING. Customers with testable backflow devices are responsible for completing backflow prevention device testing according to the schedule, provided by the Utility to the Customer.  The Customer must select a certified professional to comply with this requirement, and will pay the charges for the testing and for any necessary repairs directly to the contractor. Upon completion, the Customer must send the Utility a copy of each signed certified test.  A Customer who does not complete the required testing or whose backflow preventer is not fully functional will be disconnected as a dangerous condition, pursuant to the Utility’s Cross Connection Control Program and to Chapter 660 of the Commission’s Rules and Regulations.
     23.  FLUCTUATION OF PRESSURES BY CUSTOMER’S APPARATUS.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, Customers may not install or use any device that will affect the Utility’s pressure or water quality without prior Utility written permission.
     24.  SAFEGUARDING DIRECT PRESSURE WATER DEVICES AND SYSTEMS SUPPLIED BY AUTOMATIC FEED VALVES.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, Customers must install vacuum, temperature and pressure relief valves or cutouts to prevent damage to a direct pressure water device or secondary system supplied by an automatic feed valve.
     25.  JOINT USE OF SERVICE PIPE TRENCH.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, normally, water Service lines will not be placed in the same trench with other Utility facilities.  Where possible, a horizontal separation of ten feet will be provided. Where extenuating, unusual or special circumstances are encountered, a lesser separation of joint use of trench may be allowed if all parties agree, provided that the installation complies with all applicable laws, rules and regulations.
     26.  CONSERVATION.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, when necessary to conserve the water supply or in the event of an emergency, the Utility may restrict or prohibit waste or improper usage for all Customers, including but not limited to, the use of hoses and lawn sprinklers. Under such conditions, the Utility will decide what constitutes waste and improper usage in order to protect the water system.
     27.  STOP VALVE.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, every service must be provided with a minimum of one operable stop valve located inside the building near the service entrance, easily accessible, and protected from freezing.  All plumbing must be installed to comply with applicable plumbing codes, to prevent back-siphonage and to permit draining whenever necessary.
     28. METERING, NEW SERVICE LINE, AND MAIN EXTENSION POLICIES.
          A.  Separate Metering of Buildings.  No Customer shall supply water to another, nor use it for purposes not mentioned in his/her application without prior written Utility approval. At its discretion, the Utility reserves the right to require separate piping and a separate meter and shut-off for each building or trailer on a single premises, as a condition of service.
          B.  Metering of Multi-Unit Premises.  Whenever a new structure is built consisting of more than one unit, the Utility will require a separate meter and shut-off for each unit. In the case of a building converted to condominiums, each unit owner will be required to have a separate meter and shutoff in locations acceptable to the Utility. Except as provided in Chapter 660 of the Commission’s Rules and Regulations, where there is more than one occupant of a building or trailer-park supplied with water, the Utility may require the owner to arrange the plumbing to permit separate connections with shutoffs and meters in locations acceptable to the Utility, for each place of business or abode. 
          C.  Submetering.  Additional or auxiliary meters for showing subdivision of water use must be furnished, installed, read and maintained at the Customer’s own expense.
          D.  Meter Testing.  The Utility will test its water meters according to the schedule and standards in Chapter 620 of the Commission’s Rules and Regulations.  Upon Customer request, the Utility will test the Customer’s water meter at no charge in the presence of the Customer or representative, unless the Customer requests more than one test in an 18-month period.  If the Customer requests a test more frequently, the Utility may require the Customer to pay a deposit to cover the cost of the test. If a meter tested at the Customer’s request does not conform to standards, the Customer’s deposit will be refunded and the Utility will adjust the Customer’s bill according to the provisions of Chapter 620.  If the meter conforms to standards, the Utility may keep the Customer’s deposit and continue to use the meter at the Customer’s premises.
          E.  Protection of Meters.  All Customers will be required to place meters within their dwelling units at their own expense. The Customer will pick a contractor and pay the contractor directly for the work necessary to comply. The Utility will provide and install the meter at no cost to the Customer, but the Customer will be required to supply all the materials and appurtenances necessary for installation, including, but not limited to, the meter horn and the stop valve.
          F.  Charges for Repair or Replacement of Damaged Water Meters and Other Utility Equipment.  Pursuant to Chapter 620 of the Commission’s Rules and Regulations, the Utility may charge a Customer for costs incurred for the repair or replacement of meter(s) or other Utility equipment damaged due to Customer negligence or improper care.  During the normal business hours of 7:30 a.m. to 4:00 p.m., Monday through Friday, the charge will be $43.00 per hour with a minimum of one hour. During holidays and other than normal business hours, the charge will be based upon the following schedule. In all cases, the Customer will be charged the cost of the necessary replacement parts, including the meter or meter plate As specified in Section 12 of these Terms and Conditions, if snow, ice or other obstacles must be removed to complete this repair, total hours and equipment fees for that service will be added to the totals for this section and calculated together.
Trip rates during holidays and other than normal business hours:

Services requiring one hour or more, non-holiday: $130.00 for the first hour, with each additional hour @ $43.00.
Services during holidays: $200.00 for the first hour, with each additional hour @ $78.00.
          G. Extensions of Mains.  All water Main extensions shall be installed at the applicant’s expense, as permitted by 35-A MRSA §6106.  Procedures related to the application and installation, as well as ownership and maintenance of the Main after installation, shall be in compliance with Chapter 650 of the Commission’s Rules and Regulations. The applicant must complete a written application for the work and a financial agreement taking responsibility for all costs.  The Utility reserves the right to preapprove the plan.
The applicant will be responsible for contracting a Utility-approved professional for the entire installation, and all costs shall be paid directly to the contractor. The work must be completed to applicable plumbing codes and to Utility work standards and material specifications, which will be provided by the Utility.  The contractor may also be required to purchase materials from the Utility if no alternative, reliable source is available that ensures compatibility with the Utility’s pipe and equipment.  In order to manage and inspect the process, a Utility representative will be present intermittently during the installation at a cost of $43.00 per hour.  The Utility may stop the installation at any time, at the applicant’s expense, if it discovers work irregularities or a lack of adherence to the preapproved plan or the standards and specifications.
Prior to the onset of work on the installation, the Utility will create a written estimate to the applicant for all Utility-provided services and materials, and a deposit equal to 100% of the estimate will be collected. A final reconciliation of the job costs will be done upon completion, and if applicable, the Utility will return any excess deposit at that time.  If the actual cost exceeds the deposit, the applicant must pay the additional amount, as per the written agreement between the Utility and the applicant.
          H. New Service Lines and Meters.  As permitted in 35-A MRSA §6106, each applicant for a new water service will be responsible for the costs of the entire Service Line, excluding the meter, which will be provided and installed by the Utility. Ownership and maintenance of the Service Line and meter after installation will be governed by Chapter 620 of the Commission’s Rules and Regulations. Customers will have responsibility for all Service Lines from the curb stop to the building.
The Customer will be responsible for obtaining the Utility’s written approval for the work and for contracting with a Utility-approved professional for the excavation and pipe-laying from the Main to the building, including tapping the Main and providing and installing the required appurtenances, excluding the meter.  In addition, if piping across the road is required for the installation, the contractor will be responsible for the entire process, including but not limited to, boring or opening the road, closing the road, acquiring permits, flagging, and additional services or materials, as applicable. All contractor charges will be paid by the Customer directly to the contractor.

The Service Line location will be set by the Utility, and must be installed to Utility standards and specifications, which are available at the Utility office. Only Utility approved materials may be used.  The Utility reserves the right to inspect the materials and installation and must be notified before they are buried or enclosed.  If a site visit has been scheduled, and if the Utility must later return to premises due to inadequate preparation by the Customer or the Contractor or lack of adherence to the specifications, the Customer will be responsible for the cost of the extra visit(s).
The Utility will be responsible for installing the meter during the regular business hours of 7:30 a.m. to 4:00 p.m., Monday through Friday. At its discretion, the Utility may subcontract out this work. The costs to the Customer for the Utility installed/subcontracted portion of the installation are as follows:
A charge of $43.00 per hour for installing the meter, and for the inspection and approval of contracted work.
Costs of the Utility-provided materials, parts, and equipment rental, if applicable, including the cost of the meter.
Prior to the onset of the work, a written estimate will be provided to the Customer for the Utility-provided work and materials, and a deposit equal to the estimate will be collected.  A final reconciliation of the job costs will be done upon completion, and if applicable, the Utility will return any excess deposit at that time.  If the actual cost exceeds the deposit, the Customer must pay the additional amount as a condition of service, as per the written agreement between the Utility and the Customer.
          G.  Winter Construction.  No new service or extension of Mains will be installed for the convenience of a Customer during winter conditions that increases the cost of the work for the Utility unless the Customer assumes all extra expense over ordinary construction costs.
     29.  UTILITY JOBBING.  A Customer must complete a written application before a Utility will provide unregulated Utility service.  As permitted in Chapter 620 of the Commission’s Rules and Regulations, a Customer must pay a deposit equal to the Utility’s written estimate. Unless the work is done on a flat rate basis, the Utility will return any excess deposit upon completion.  If the final cost exceeds the deposit, the Customer must pay the additional amount upon completion.
     30. FIRE HYDRANTS.  Fire hydrants may not be used for any purpose other than to extinguish fires unless prior permission is given by the Utility. In the event of fire extinguishment, the fire department will notify the Utility of hydrant use within a reasonable time of declaring the fire under control. Fire hydrants must not be opened by any person other than an agent of the Utility or a duly authorized representative of the municipality or the owner.  The Utility reserves the right to be present for any opening of a fire hydrant other than for fire extinguishment. 

     31.  PRIVATE FIRE PROTECTION.  Customers requiring private fire protection must contact the Utility to determine the availability of fire service at their location.  If available, the fire service line will be installed at the Customer’s expense within the bounds of the public way or right of way; after installation, the line will be owned and maintained in the public way or right of way by the Utility, as specified in Chapter 640 of the Commission’s Rules and Regulations. The Utility does not guarantee any quantity of water or pressure available through a fire protection service.  The Utility reserves the right, as a term of service, to require the owner of the service to determine, from time to time, the adequacy of supply through the fire service by conducting tests of his private system.  Timely notice must be given to the Utility so a representative of the Utility can be present to observe the test. ​